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Bugs and Issues

Huawei P20 phones users facing app response issue after recent update [China]

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Huawei P20 app response issue

This week, Huawei has kicked off the latest HarmonyOS 2.0.0.230 firmware with March 2022 update for a previous-generation flagship, the Huawei P20 series. To be mentioned, this update is rolling for a large number of Huawei and Honor devices in China.

Yes! Huawei HarmonyOS 2.0.0.230 update includes a bunch of useful features as well as system and security optimizations to provide an improved user experience. On the flip side, Huawei P20 users have started facing the app response issue after receiving HarmoyOS 2.0.0.230 update.

It’s true that the installation of new updates sometimes brings some bugs, which will create issues in device performance. Likewise, the apps not responding issue is encountered on Huawei P20 series running on HarmonyOS 2.0.0.230 version in China.

Issue Description:

A Huawei P20 smartphone user mentioned that phone is showing an “application not responding” message again and again. When the user was using WeChat to chat then it was fine. Afterward, when he taps on the official account to check the news, the app stacks and stops responding.

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From here, he goes back to the home screen, the phone stuck on the black screen. On the other side, when the user opened other apps the “application not responding” message again pop-ups but he can slide down the notification bar and go back to the home screen.

At last, he reboot the smartphone and it started working properly. But, after some time again same issues were encountered on the device.

Huawei P20 app response issue

Responses:

After reading the Huawei P20 app response issue, the Huawei moderator replied that first clear the cached data from the phone. Also, these types of problems such as app crashes don’t respond, stops running, or cannot be opened, it may be because the app version is too old, the app permissions have not been activated, or the system memory is insufficient, and more.

So, the corresponding device users can check the above-mentioned points that may help you to get rid of the latest issue. Alternatively, you can also restore the factory settings or go to the service store.

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(Source: Huawei)

Amy is our firmware and software specialist, she keeps her eagle eyes open for new software rollouts, beta programs, and other software related activities as well as new smartphone launch.

Bugs and Issues

A Huawei Mate Xs 2 showing white line around the hinge

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Huawei Mate Xs 2 white line issue

Huawei Mate Xs 2 smartphone is debuted in the market with an advanced design with a large screen real estate and a unique form factor, but soon after purchasing it many users are facing a white line issue on the screen with a change in display color.

As per the user’s report, the first batch of excited Mate Xs 2 collector’s editions is based on additional purchases of broken screen insurance. After 10 days of use, a faint white area appeared in the center of the screen from top to bottom, and the light was relatively dark. Send it to an authorized service center to have the problem checked.

On the other hand, although the problem is not clear at the moment if it persists for more than 15 days, the problem continues to increase. In particular, it was confirmed that the white lines on the screen became clearer and there was a clear color difference at both ends of the screen, especially in dark mode.

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Huawei mate Xs 2 white line isse

The smartphone display is the first to appear when operating it and this white line on the screen definitely annoys users a lot, over which the screen color flickering is another issue.

Huawei Mate Xs 2 issue

As per the review by the engineer, the Huawei Mate Xs 2 screen white line is normal, but as mentioned by the users after 15 days it goes darker and the screen color is also changed as per time.

The users are very disappointed as the after-sale services told them to use it first, without giving any promises or warranty of some period. The users also shared images to show how badly their screen is affected by the white line and different screen color change issues.

(Source: Huawei)

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Bugs and Issues

Huawei Mate 40 Pro users reportedly facing annoying issues [CN]

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Huawei Mate 40 Pro issues

Huawei launched the high-end Android-based phone the Mate 40 Pro back in 2020. It bumps the smartphone market with its so sophisticated features that are admired by consumers in a high range. However, there are HarmonyOS issues that may appear after recent software update.

But as time goes by some of the Huawei Mate 40 Pro smartphone owners are facing annoying issues just after their warranty expired. Notably, the body is hot, the large area of the screen is blurred and it turns green.

Additionally, the problem is not limited to this, Huawei Mate 40 Pro is used for more than 13 hours a day in the following below-mentioned problems is faced by users:

  1. After taking clicking the picture your cannot exit immediately after clicking to take a photo, otherwise there the photo is not saved in the album
  2. The WeChat scan code is stuck and stopped at any time
  3. The phone often experiences interruptions when using data
  4. Overheating issue on Mate 40 Pro
  5. Occasionally turning on the screen during charging will cause a snow screen burn-in phenomenon
  6. This phone is much less water-resistant than the Mate 20 Pro. When it rains, the camera will fog up
  7. The intelligent voice assistant has a slow and stuck response
  8. Video negative optimization is very serious

Huawei Mate 40 Pro issues

Users reportedly shared the following issue complaints about their Huawei Mate 40 Pro smartphone on the forum. And that’s unacceptable as this flagship smartphone is not that old.

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Notably, if your own the Huawei Mate 40 Pro smartphone and have such an issue, then don’t forget to share your experience and issue with us. Also, stay up to date on your device to encounter such issues to a limit, as the problem may occur due to an un-updated system.

If you want to send us Tips, Update Screenshots, or a Message? connect with us here:

  • Screenshots@huaweicentral.com
  • Tips@huaweicentral.com
  • Message us on Twitter

(Source: 1,2)

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Bugs and Issues

Are facing overheating, battery draining on your Samsung Galaxy phone after June 2022 update?

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Samsung June 2022 update issue

June 2022 security is being under expansion for the Samsung Galaxy devices region-wise. Moreover, the June 2022 update aims to encounter all the annoying bugs and issues on Samsung smartphones including various models and it’s suggested to install for the consumers.

And since the Samsung June 2022 security update was grabbed by the users they’ve had issues with the battery, overheating, display, camera, and the charging problem upfront the user’s experience.

As per the user’s report, these issues have occurred after the June 2022 security update the Galaxy phone seems to have the worst battery life. The device randomly loses battery noticeable on a stand which it shouldn’t.

Meanwhile, users complained that after 52 minutes of screen on time not even continuously at once but in a short moment today and the huge battery is drained. Moreover, blow you can check the user’s concerns about their issues:

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Samsung June 2022 update issue

  • After the updated phone over the June 2022 security update, the smartphone starts battery draining quickly.
  • The problem with my device is that my phone’s brightness automatically goes up or down when watching regular videos.
  • When you take a photo, the first photo is immediately saved to the gallery, but the second photo takes a few seconds to process and when processed, the second photo’s background darkens and ruins the photo.

Notably, Samsung released the June 2022 security update to almost all the Galaxy devices below you can check the device name whose already gotten its taste:

  • Galaxy S22 series
  • Galaxy S21 series
  • Galaxy S21 FE
  • Galaxy S10 series
  • Galaxy Z series
  • Galaxy A73 5G
  • Galaxy A72
  • Galaxy A52s 5G
  • Galaxy A52
  • Galaxy A21
  • Galaxy A12 Nacho
  • Galaxy M23
  • Galaxy F41

If you also have some issues after getting the Samsung June 2022 security update then don’t forget to share your experience with us.

If you want to send us Tips, Update Screenshots, or a Message? connect with us here:

  • Screenshots@huaweicentral.com
  • Tips@huaweicentral.com
  • Message us on Twitter

(Source: 1, 2)

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