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Bugs and Issues

Huawei P30 series users facing charger issue [HarmonyOS 2.0.0.230]

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Huawei P30 charger issue

Huawei P30 series is the well-known previous-gen flagship series that contains two models P30 and P30 Pro. Recently, Huawei has pushed off the March 2022 software update for the Huawei P30 series working with HarmonyOS 2.0 in China.

The March 2022 update for the Huawei P30 lineup landed on the ground with HarmonyOS build number 2.0.0.230. For your information, the new update rollout was started in the first week of May and since then it has been expanding in batches among the Chinese consumers.

After the installation of the March 2022 update, Huawei P30 series smartphone users have started facing the charger issue, which is very serious. Several P30 device owners have reported the same on the forum.

Issue Description:

According to a Huawei P30 smartphone user, after upgrading to the newest HarmonyOS 2.0.0.230 firmware version, the corresponding phone begins showing the prompt with the message “It is not the original charging adapter, which reduces the charging speed”.

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However, the user mentioned that he is using the original charger adapter. Still, every time the user tries to charge the phone the message always appears. Yes! it is really disappointing issue for the P30 device owners because the phone charging is one of the major parts.

So, are you one of the Huawei P30 series users, who is facing the above-mentioned problem after upgrading? If yes, then we have some tips and solutions posted by moderators.

Huawei P30 charger issue

Here’s how to get rid of the Huawei P30 charger issue:

Following the mentioned issue, some users and moderators posted the solutions and tips, which can help you to resolve it. So, let’s jump into the solution.

Number 1:

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Primarily, you need to check the adapter’s cable and replace it with another. Afterward, check it again is the issue solved? If yes, very well and not then it’s not the cause behind this problem.

Number 2:

Some users posted that this issue can be resolved after updating the multi-camera. So, we recommend you download and install the latest version of the multi-camera.

Number 3:

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On the flip side, a moderator wrote that after the phone version is updated, the system will have some application running in the background to optimize the performance. Therefore, sometimes the temperature of the device increases and can cause slow charging issues. Please wait patiently for a few days and continue to observe the charging situation.

We hope that this article will surely be useful for you. Feel free to share your thoughts in the comment section.

(Source: Huawei)

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Amy is our firmware and software specialist, she keeps her eagle eyes open for new software rollouts, beta programs, and other software related activities as well as new smartphone launch.

Bugs and Issues

Huawei Mate 30 series users facing network issues [China]

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Huawei Mate 30 series encounters network issue after new update

Huawei Mate 30 series – the flagship series of 2019 is dealing with a strange network issue. This smartphone appeared on the ground with a bunch of key features and the coolest camera design on the rear side has caught the attention of many individuals in the market.

However, when we are talking about any technical stuff, there are high possibilities to find a few bugs and issues at the gateway. The same goes with the Huawei Mate 30 series which is now confronting issues with the network.

Huawei Mate 30: Network Issue

Currently, the tip-top device is running on the March 2022 HarmonyOS update with version 2.0.0.230 in China. While the update promises to offer better stability and reliance on the device, users are criticizing it. According to them, the new update made their device stuck on the network problem for both the 4G and 5G variants.

Further, some users report that even when the signal bars are full, it’s not possible to have clear communication over calls. Moreover, often the calls break off no matter whether you are in a high-range network area.

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Huawei Mate 30 series encounters network issue after new update

Huawei Mate 30 Pro 5G: Same Issue

Huawei Mate 30 Pro 5G owners are also going through similar cases. One of the users claims that when the phone is in the wireless connection, the traffic gets turned off. As a result, one can make outgoing calls but finds it difficult to respond the incoming calls.

“The mobile phone is in connection to the wireless network, and the traffic turns off. I can make a call to others, but when someone calls me, somehow they cannot connect, or the phone switch off.”

The Chinese manufacturer has not shown any specific response to the connectivity issue till now. Meanwhile, users are trying different ways to tackle the problem. But they failed to find a permanent rescue for this bug. So, are you also confronting the network issue with Huawei Mate 30? Let us know in the comments below.

[Source]

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Bugs and Issues

Huawei P20 phones users facing app response issue after recent update [China]

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Huawei P20 app response issue

This week, Huawei has kicked off the latest HarmonyOS 2.0.0.230 firmware with March 2022 update for a previous-generation flagship, the Huawei P20 series. To be mentioned, this update is rolling for a large number of Huawei and Honor devices in China.

Yes! Huawei HarmonyOS 2.0.0.230 update includes a bunch of useful features as well as system and security optimizations to provide an improved user experience. On the flip side, Huawei P20 users have started facing the app response issue after receiving HarmoyOS 2.0.0.230 update.

It’s true that the installation of new updates sometimes brings some bugs, which will create issues in device performance. Likewise, the apps not responding issue is encountered on Huawei P20 series running on HarmonyOS 2.0.0.230 version in China.

Issue Description:

A Huawei P20 smartphone user mentioned that phone is showing an “application not responding” message again and again. When the user was using WeChat to chat then it was fine. Afterward, when he taps on the official account to check the news, the app stacks and stops responding.

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From here, he goes back to the home screen, the phone stuck on the black screen. On the other side, when the user opened other apps the “application not responding” message again pop-ups but he can slide down the notification bar and go back to the home screen.

At last, he reboot the smartphone and it started working properly. But, after some time again same issues were encountered on the device.

Huawei P20 app response issue

Responses:

After reading the Huawei P20 app response issue, the Huawei moderator replied that first clear the cached data from the phone. Also, these types of problems such as app crashes don’t respond, stops running, or cannot be opened, it may be because the app version is too old, the app permissions have not been activated, or the system memory is insufficient, and more.

So, the corresponding device users can check the above-mentioned points that may help you to get rid of the latest issue. Alternatively, you can also restore the factory settings or go to the service store.

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(Source: Huawei)

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Bugs and Issues

Huawei phones facing charging issues after HarmonyOS 2.0.0.230 update

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Huawei HarmonyOS 2.0.0.230 charging issues

Huawei is currently seeding the latest HarmonyOS 2.0.0.230 update in its smartphone and tablet segment. Recently, the company has also released a list of 89 devices, which have upgraded to the HarmonyOS 2.0.0.230 build version in China.

According to the information, Huawei HamronyOS 2.0.0.230 update brings new devices such as MateView, smartwatches, wristbands, and more support for the Super Device feature. Further, it adds Senior Mode settings and also includes fixes for ringtone issues.

After installing the latest HarmonyOS 2.0.0.230, several Huawei smartphone users have reported the charging issues on the forum. Regarding this, a Huawei user describes this as a really very annoying issue because the charging speed is now much slower than the previous version.

In addition to this, the overall performance of the device is also affected and not smooth as before. Also, the device is lagging a lot and freezes in some scenarios. These major issues occurred just after the updating to the latest HarmonyOS version.

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Huawei HarmonyOS 2.0.0.230 charging issues

Huawei HarmonyOS 2.0.0.230 charging issues: Solutions

On this matter, several Huawei users have replied and suggested some solutions to get rid of these issues. Let’s check the solution below.

It is suggested to use the original Huawei 66W charger and try to maintain the temperature. Because much heating can slower the charging speed. Also, don’t buy Huawei chargers from third-party sources. For once, check data cable or adaptor is working properly or not.

Still, the problem is not solved then visit the nearest Huawei customer center for testing. It is recommended you to bring the three-guarantee certificate and valid purchase bill.

On the flip side, Huawei users are hoping for Huawei to fix these issues with the next update rollout. We expect that this information will be useful for you. You can also leave your thoughts in the comment section.

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Huawei HarmonyOS 2.0.0.230 charging issues

|Source: Huawei|

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