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Bugs and Issues

WiFi and Battery Issues hits HarmonyOS 2 powered phones, and Huawei is rolling out fixes

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HarmonyOS battery charging

HarmonyOS is a long-awaited operating system that made its debut at HDC 2019, and with initially lightened the smart screens smart TVs. However, Huawei quickly jumped into the improvement pipeline and made more improvements to this new OS.

In the following year, Huawei introduced HarmonyOS 2.0 at Huawei Developer Conference 2020 and announced its arrival for smartphones, which was a very surprising moment of the conference.

As last December became the first milestone in HarmonyOS 2’s journey in smartphones with the initiation of beta testing.

And on June 2, 2021, the Chinese tech giant finally made this operating system available on smartphones and began the public testing of the device.

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Since then, Huawei is continuously upgrading eligible devices with a bunch of software updates and patches to improve the overall system stability, fixed bugs, and optimize the user experience.

Battery and WiFi issue:

But there are a few issues that hit hard HarmonyOS beta testers. These are related to WiFi and Battery performance.

According to the information, during the testing, a large number of beta testers have reported problems with WiFi connection and weak battery performance after upgrading to HarmonyOS 2. These kinds of problems are quite common in beta testing.

Thereafter, Huawei began the rollout of new software updates coupled with optimizations and fixes for issues in the WiFi and battery section. Aside from these, Huawei also sending optimizations for fingerprint scanner efficiency on support devices running HarmonyOS 2.

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Furthermore, Huawei is planning a big upgrade that will rollout this month and expected to bring a number of new changes in the user interface as well as in features.

Learn more about HarmonyOS features in the linked article below.

HarmonyOS Features: Control Panel, Super Device, Service Center, App Gestures, Task Center, Widgets and more

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Amy is our firmware and software specialist, she keeps her eagle eyes open for new software rollouts, beta programs, and other software related activities as well as new smartphone launch.

Bugs and Issues

Huawei Mate 30 series users are you facing issues in receiving SMS verification codes?

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Huawei Mate 30 SMS issues

Huawei Mate 30 series smartphones are performing very well with the HarmonyOS software system in the user’s hand. Meanwhile, some Huawei Mate 30 smartphone users complain that they are facing issues in receiving SMS and verification codes on their devices.

Yes! this issue is verified by several Huawei Mate 30 series smartphone users. However, various are confused and asking if there is a bug in the system? Let’s find out, what is the actual issue with Huawei Mate 30 smartphones.

A Huawei Mate 30 device owner describes the issue that initially the SMS verification code is not arriving on the device. To solve, the user reset its Mate 30 phone twice and was still unable to get the SMS codes. Later on, the SMS from the finance department also could not be received even the department has sent it again the next day.

On the Huawei Mate 30 SMS issues, the group moderator has replied that it’s doesn’t seem to a system issue. Please check the SMS blacklist because maybe the company’s number is added to it accidentally.

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In addition to this, please check if a blacklist is set in the mobile phone Manager’s Harassment Blocking. Further, you can also connect to your network provider for such issues. We hope you will get rid of this problem soon.

Huawei Mate 30 SMS issues

Huawei Mate 30 EMUI 12:

On January 10, a stable EMUI 12 software update was released for Huawei Mate 30 Pro smartphone users in the global market. According to the information, EMUI 12 software update comes with EMUI 12 version 12.0.0.218 and brings a software package size of 1.04GB.

Talking about the EMUI 12 major update features, it comes with an intuitive interface, new fonts, notification panel, control panel, smart folder, improved security, and more. More interestingly, the EMUI 12 system is inspired by HarmonyOS, and its features will surely provide a user experience similar to it.

(Source: Huawei)

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Bugs and Issues

Are you facing issues with Huawei P30 HM OS 2.0.0.210 version? Check solutions  

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Huawei P30 2.0.0.210 version issues

Huawei delivers regular software updates for its devices to upgrade the software system. Unfortunately, the new update may also bring some issues. Recently, various Huawei P30 series users reported that they are facing issues after installing the latest HarmonyOS version 2.0.0.210.

Last December, Huawei rolled out HarmonyOS 2.0.0.210 update for Huawei P30 series users that brought December 2021 security patch for better system security. Since then, the company has not delivered any updates for corresponding device users.

Coming to the issues, the Huawei P30 series several users are encountering different-different issues with HarmonyOS 2.0.0.210 version such as automatic phone restart, no response from apps, search results stuck, QR code scan problem, and more.

Huawei P30 2.0.0.210 version issues

Yes! these issues are really annoying for Huawei P30 smartphone owners. Among them, a Huawei P30 smartphone user mentioned that last night, he was facing delays and not responding issues while operating the smartphone. Afterward, he couldn’t take the call because there was no sound at all.

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After waiting for a while, the user restarted the device, and then it was working fine but it was a very bad experience. Meanwhile, some Huawei P30 device owners want to roll back to the previous HarmonyOS version in order to get rid of these issues.

For your information, you cannot roll back because the minor update version doesn’t support the rollback. But, a moderator has replied and wrote some tips that may fix these issues on the Huawei P30 device, which are mentioned below.

Tips:

  • Please restart your smartphone once every 2-3 days. So, the restart can effectively cleat the cache and reduce the stuck phenomenon.
  • Please turn the battery saver and keep the device charged at least above 20%. In battery saver mode, the phone reduces the performance to save power.
  • Also, avoid the usage of phones while charging and close the power-hungry apps such as Bluetooth, NFC, and more.
  • Clean the storage space-time to time.

Furthermore, Huawei also keeps eye on the issues found on the latest software version and fix them with the next software update. So user, the company will soon resolve the issues with the next version rollout. Until then, you can follow the above tips that may solve your problems.

(Source)

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Bugs and Issues

Huawei P30 series with HM OS 2.0.0.210 facing automatic phone restart issue

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Huawei P30 restart issue

Huawei P30 series smartphones are currently running on the latest HarmonyOS version – 2.0.0.210, which was initially released last December. Since then, it is rolling out in batches to cover Huawei P30 lineup devices launched in China.

After upgrading to the latest HarmonyOS 2.0.0.210 version, some Huawei P30 device owners now reported that they are facing an automatic smartphone restart issue. This is really very disappointing for users and also wasting their time in restarting several in a day.

Meanwhile, a Huawei P30 series user mentioned that even after swiping the full update package, it would restart, almost every time and restart it with a bright screen. The P30 smartphone users are facing severe issues while operating the device.

Speaking about Huawei P30 series models, they were the top-selling smartphones of Huawei with a large number of shipped units not only in China but also globally. Due to its popularity, Huawei always keeps it up to date and fixed known issues with regular update rollout.

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Huawei P30 restart issue

Regarding the Huawei P30 device restart issue, a moderator replied that you can first observe whether the surrounding temperature is low. Because this similar issue was encountered on the HM OS 2.0.0.209 version due to unbalance of indoor and outdoor temperature.

In this segment, another moderator asked if you installed incompatible software via the non-Huawei application market?. Also,  at the same time, you can check if the phone’s remaining storage space is sufficient. Maybe the power button has been pressed by mistake as if the protective case is being squeezed.

Because sometimes there are silly reasons behind the major issues. Furthermore, it is recommended you to visit the phone’s settings and click to restore to factory settings. Then, follow the on-screen instructions to reset and see if it still restarts automatically. Before resetting, please back up important data in advance of applications such as WeChat, QQ and other applications.

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