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Bugs and Issues

OnePlus users getting gallery picture sharing feature issue

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OnePlus Freezing issue

In January 2022, OnePlus has released the latest model- OnePlus 10 Pro powered by Snapdragon 8 Gen 1 SoC. Now, the reports disclose that the company is working on a device, which could be a standard OnePlus 10.

Besides new launching, several existing OnePlus smartphone users have posted freezing issue while sharing pictures in Gallery on the community. For a long time, the users are going through this OnePlus Gallery issue and waiting for the release of a permanent fix to this problem.

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In the OnePlus community, there are over 100 threats regarding this issue, which is really very annoying for the OnePlus users. Meanwhile, some users have switched to Google Photos from OnePlus Gallery for a better user experience.

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However, some users replied that this issue is not tied to OnePlus Gallery or OS. It is related to the Messages app that why finding the root cause is taking time. In the meantime, OnePlus consumers are posting different opinions on this issue.

OnePlus Freezing issue

After receiving the bulk of threads on the freezing issue, the OnePlus team members have started troubleshooting and working to resolve it as soon as a possible mentions community moderator.

Further, the moderator discloses that the root cause of the problem is related to the Messages app not with Gallery app. This issue should be fixed in about one week. Adding to this, he said it is recommended to affected users try the following tips to solve the issue until the issue is fully or permanently fixed.

Temporary solutions:

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  1. Go to Google Play Store search “Messages”
  2. Click ‘Uninstall’ to uninstall all updates and return this system app to an older version.
  3. Ensure auto-update is disabled, by pressing the three-dot menu button on the top right corner.

Alternatively,

  1. Go to Google Play Store, click your account
  2. Tap Manage apps & device
  3. Tap Manage
  4. Find the Messages app in the list
  5. Click ‘Uninstall’ to uninstall all updates and return this system app to an older version.
  6. Ensure auto-update is disabled, by pressing the three-dot menu button on the top right corner.

Note: When the app has the issue fixed, you can re-enable auto-update.

So, the OnePlus device owners, if you are also facing the same issue and want to get rid of it. Please follow the above steps. Moreover, the team working hard to fix the Message app ASAP and release the OTA update to fix it.

(Source)

Amy is our firmware and software specialist, she keeps her eagle eyes open for new software rollouts, beta programs, and other software related activities as well as new smartphone launch.

Bugs and Issues

A Huawei Mate Xs 2 showing white line around the hinge

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Huawei Mate Xs 2 white line issue

Huawei Mate Xs 2 smartphone is debuted in the market with an advanced design with a large screen real estate and a unique form factor, but soon after purchasing it many users are facing a white line issue on the screen with a change in display color.

As per the user’s report, the first batch of excited Mate Xs 2 collector’s editions is based on additional purchases of broken screen insurance. After 10 days of use, a faint white area appeared in the center of the screen from top to bottom, and the light was relatively dark. Send it to an authorized service center to have the problem checked.

On the other hand, although the problem is not clear at the moment if it persists for more than 15 days, the problem continues to increase. In particular, it was confirmed that the white lines on the screen became clearer and there was a clear color difference at both ends of the screen, especially in dark mode.

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Huawei mate Xs 2 white line isse

The smartphone display is the first to appear when operating it and this white line on the screen definitely annoys users a lot, over which the screen color flickering is another issue.

Huawei Mate Xs 2 issue

As per the review by the engineer, the Huawei Mate Xs 2 screen white line is normal, but as mentioned by the users after 15 days it goes darker and the screen color is also changed as per time.

The users are very disappointed as the after-sale services told them to use it first, without giving any promises or warranty of some period. The users also shared images to show how badly their screen is affected by the white line and different screen color change issues.

(Source: Huawei)

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Bugs and Issues

Huawei Mate 40 Pro users reportedly facing annoying issues [CN]

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Huawei Mate 40 Pro issues

Huawei launched the high-end Android-based phone the Mate 40 Pro back in 2020. It bumps the smartphone market with its so sophisticated features that are admired by consumers in a high range. However, there are HarmonyOS issues that may appear after recent software update.

But as time goes by some of the Huawei Mate 40 Pro smartphone owners are facing annoying issues just after their warranty expired. Notably, the body is hot, the large area of the screen is blurred and it turns green.

Additionally, the problem is not limited to this, Huawei Mate 40 Pro is used for more than 13 hours a day in the following below-mentioned problems is faced by users:

  1. After taking clicking the picture your cannot exit immediately after clicking to take a photo, otherwise there the photo is not saved in the album
  2. The WeChat scan code is stuck and stopped at any time
  3. The phone often experiences interruptions when using data
  4. Overheating issue on Mate 40 Pro
  5. Occasionally turning on the screen during charging will cause a snow screen burn-in phenomenon
  6. This phone is much less water-resistant than the Mate 20 Pro. When it rains, the camera will fog up
  7. The intelligent voice assistant has a slow and stuck response
  8. Video negative optimization is very serious

Huawei Mate 40 Pro issues

Users reportedly shared the following issue complaints about their Huawei Mate 40 Pro smartphone on the forum. And that’s unacceptable as this flagship smartphone is not that old.

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Notably, if your own the Huawei Mate 40 Pro smartphone and have such an issue, then don’t forget to share your experience and issue with us. Also, stay up to date on your device to encounter such issues to a limit, as the problem may occur due to an un-updated system.

If you want to send us Tips, Update Screenshots, or a Message? connect with us here:

  • Screenshots@huaweicentral.com
  • Tips@huaweicentral.com
  • Message us on Twitter

(Source: 1,2)

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Bugs and Issues

Are facing overheating, battery draining on your Samsung Galaxy phone after June 2022 update?

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Samsung June 2022 update issue

June 2022 security is being under expansion for the Samsung Galaxy devices region-wise. Moreover, the June 2022 update aims to encounter all the annoying bugs and issues on Samsung smartphones including various models and it’s suggested to install for the consumers.

And since the Samsung June 2022 security update was grabbed by the users they’ve had issues with the battery, overheating, display, camera, and the charging problem upfront the user’s experience.

As per the user’s report, these issues have occurred after the June 2022 security update the Galaxy phone seems to have the worst battery life. The device randomly loses battery noticeable on a stand which it shouldn’t.

Meanwhile, users complained that after 52 minutes of screen on time not even continuously at once but in a short moment today and the huge battery is drained. Moreover, blow you can check the user’s concerns about their issues:

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Samsung June 2022 update issue

  • After the updated phone over the June 2022 security update, the smartphone starts battery draining quickly.
  • The problem with my device is that my phone’s brightness automatically goes up or down when watching regular videos.
  • When you take a photo, the first photo is immediately saved to the gallery, but the second photo takes a few seconds to process and when processed, the second photo’s background darkens and ruins the photo.

Notably, Samsung released the June 2022 security update to almost all the Galaxy devices below you can check the device name whose already gotten its taste:

  • Galaxy S22 series
  • Galaxy S21 series
  • Galaxy S21 FE
  • Galaxy S10 series
  • Galaxy Z series
  • Galaxy A73 5G
  • Galaxy A72
  • Galaxy A52s 5G
  • Galaxy A52
  • Galaxy A21
  • Galaxy A12 Nacho
  • Galaxy M23
  • Galaxy F41

If you also have some issues after getting the Samsung June 2022 security update then don’t forget to share your experience with us.

If you want to send us Tips, Update Screenshots, or a Message? connect with us here:

  • Screenshots@huaweicentral.com
  • Tips@huaweicentral.com
  • Message us on Twitter

(Source: 1, 2)

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