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Support (HiCare) app updated to version



Huawei has updated the Support (HiCare) app to version This update has a size of 30MB and brings fixes to some fixes.

What’s new:

  1. Store: Huawei Store and Honor Store are displayed separately.

Note: Actually changes may vary by region.

You can download this version from our Support (HiCare) app page here.

Support(original name: HiCare) provides one-stop after-sales services for your Huawei devices. Schedule a repair, find a nearby service center, get online assistance, and much more – it couldn’t be easier.

1. Device center: Manage all your Huawei devices in one place. Check device specs, view advice, and more.

2. Troubleshooting: Quickly find and fix issues with your device.

3. Service centers: Find nearby service centers and check their address, phone number, and services.

4. Schedule appointments: Make an appointment in advance to avoid waiting in a queue.

5. Send for repair: Have your device repaired without visiting a service center.

6. Spare parts: Check the prices of replacement parts for your device.

7. Check service progress: See the status of your service requests.

8. Benefits: View available benefits for each of your devices.

9. Smart Diagnosis: Give your device a check-up to see if it’s in good condition.

10. Update: Get the latest software updates as soon as they’re released.

11. Live chat: Get online assistance from a Huawei customer service specialist.

12. Recommendations: Stay up to date with the latest offers and promotions.

13. Videos: Check out the best tips and tricks for your device. That’s not all – Support also comes with a forum, hotline, and many other features. Service availability may vary by country or region.

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Most of Deng Li's smartphones are from the Huawei ecosystem and his first Huawei phone was Ascend Mate 2 (4G). As a tech enthusiast, he keeps exploring new technologies and inspects them closely. Apart from the technology world, he takes care of his garden.