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Here’s what to do when EMUI update fails or get stuck

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Imagine if you’re downloading a new EMUI software update on your Huawei or Honor device, and it gets stuck or somehow unable to finish the installation. In that case, what’ll you do?

That’s why we’ve come with some of the most common problems and their solutions that may occur during the installation process.



1 – Unable to download the update or the current downloading progress gets stuck:

A. Ensure that your phone is connected to an available network.

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B. Restart your phone or open Phone Manager to run OPTIMIZE or Cleanup.

C. Clear the system update cache:

EMUI 5.X: Go to Settings > Apps > More > Show system processes > System update > Storage.

EMUI 8.X: Go to Settings > Apps & notifications > Apps > More > Show system processes > System update > Storage.

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EMUI 9.X: Go to Settings > Apps > Apps > Software update > Storage.

And touch CLEAR DATA and CLEAR CACHE.

Then go to:

EMUI 5.X: Settings > System update.

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EMUI 8.X: Settings > System > System update.

EMUI 9.X: Settings > System > Software Update.

Then try updating your phone again.

D. If the issue persists, back up your data, restore your phone to its factory settings, and try again.

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2 – Update package has been successfully downloaded, but the phone does not display the update screen after restart. A message is displayed in the notification panel, indicating that the previous update attempt has failed:

This issue does not occur frequently. If it occurs, download the update package to perform the update again.

If the issue persists, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

3 – Update downloaded successfully, but fails the check:

It is recommended that you connect your phone to a Wi-Fi network and try again (if you are using mobile data, ensure that your mobile data connection is stable and try again).

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4 – Phone automatically restarts repeatedly after update:

Problem:

During the update, the phone repeatedly restarts and cannot power on.

Cause:

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Your phone is accidentally powered off or the update package fails to be installed.

Solution:

  • Press and hold the Power button to forcibly restart the phone and try again.
  • Use a USB cable to connect your phone to a computer. Press and hold the Volume up and Power buttons for about 15s to enter eRecovery mode. Touch Download latest version and recovery, and then Download and recovery. Your phone will then search for available Wi-Fi network. Connect to a Wi-Fi network for your phone to download and install the update package. After successfully installing the update, your phone automatically restarts after the countdown.

Note: In normal cases, these steps will not delete data on your phone. The eRecovery mode only deletes data when:

a. The data partition is severely damaged.

b. The user has unlocked without authorization or rooted the phone.

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c. The data storage space is insufficient and the user has agreed to delete the data.

  • Use a USB cable to connect your phone to a computer with HiSuite installed. Use HiSuite to recover your phone (back up your data in advance as this may delete your device data).
  • If a USB cable is not available, press and hold the Volume up and Power buttons for about 15s to enter Recovery mode. Touch Wipe data/factory reset to solve the issue (back up your data in advance as this may delete your device data).
  • If the issue persists, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.



5 – Failed to install multiple update packages at the same time.

Problem:

The user downloads more than 10 update packages and installs them at the same time. A message is displayed on the installation screen indicating that the update attempt has failed.

Cause:

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You can only download a maximum of 10 update packages at the same time due to restrictions on the update installation module.

Solution:

Your phone will detect the latest system version after you restart your phone.

Restart your phone and go to:

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EMUI 5.X: Settings > System update.

EMUI 8.X: Settings > System > System update.

EMUI 9.X: Settings > System > Software Update.

Download and install the latest system update.

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6 – Failed to restart after an update and automatically enters FastBoot mode:

Cause:

Your phone accidentally powered off during the update.

Solution:

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Use a USB cable to connect your phone to a computer with the latest version of HiSuite installed. Use HiSuite to back up your phone data and then recover your phone. Your phone will be restored to a specified version and automatically restart afterward.

Note:

  1. Do not disconnect the USB cable, power off or restart your phone, or remove or insert a memory card throughout the recovery process. (If the recovery fails due to your phone restarting, repeat the steps to try again.)
  2. In normal cases, your phone data will not be deleted during the process. It is recommended that you back up your data in advance.

Note: You can use HiSuite to update your phone once an online update fails.

If you cannot power on your phone after an update, enter eRecovery mode to restore your phone.

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John started his early career as a game developer, after working four years for an indie company, he stepped into Android development and became an Android enthusiast, which made him start Huaweicentral.com. John loves animals and usually takes part in activities related to animal rights and welfare.

Tips & Tricks

How to download and install Samsung One UI 4 (Android 12) beta

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Samsung One UI 4 Beta

Samsung One UI 4 is based on Android 12, and there are a bunch of new features that come with this new software. However, One UI 4 is currently only available to download under the beta mode, and here you’ll learn how to download and install One UI 4 beta on your Samsung device.

Before we begin, you should know something about the beta program as well as the beta testing process. Samsung One UI Beta program is a software testing activity that allows you to enter and test the features of unreleased Android software and provide your feedback to the company to enhance its features.

To be mentioned, One UI beta build is developed for testing purposes and may include bugs, issues, and inaccurate or perform unexpected tasks on your One UI 4 beta-powered device. So, you should think twice before you want to enroll with the One UI 4 beta program.

The beta program develops the software experience throughout a timeline and brings a few features that remain under development during the course of beta testing (until stable rollout).

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Now, let’s dive into the download and install Samsung One UI 4 beta

How to sign up:

First, you need a Samsung account, if you don’t have one, create it and follow the instructions given below.

  1. Open Samsung Members app
  2. Login to your Samsung account
  3. Select “Notice
  4. Tap on the beta banner
  5. Tap enroll to submit your beta application

Note:

  • Before you begin to install the One UI 4 beta you should back up your data. You can use the Samsung Smart Switch PC version. Due to the nature of the beta software, it may cause any data loss.

download samsung one ui 4 beta

How to Download and Install:

You must complete this enrollment process to move on to the download and installation process. Thereafter, follow the steps given below.

  • Open Settings
  • Software update
  • Download and install

For you to remember, the One UI Beta Program is expanding gradually to One UI Beta Program participants.

ONe UI 4 beta

How to downgrade:

You can also downgrade from your Beta program and get back to the previous One UI version. To download, you need to withdraw your beta testing application via Settings > One UI Beta Program status > Withdraw menu.

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Now, you need to remove the beta software from the testing device. In this regard, you need to rollback to the previous release version by the Smart Switch PC version app on your computer. The rollback reset the device and removes data generated during beta testing.

How to feedback:

As mentioned above, One UI beta testers have the ability to provide their valuable feedback and enable the possibility of further improvements in the software system.

You can submit your feedback via the Samsung Members app on your smartphone. Follow the guidance below to file your feedback:

  1. Open Samsung Members app
  2. Select Beta feedback
  3. Send feedback

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

On the other hand, to provide UI or UX-related feedback, select Beta community and then Suggestions.

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How about the official version:

Users will be able to download the One UI 4.0 official version once the testing finishes.

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Tips & Tricks

How to set video as a watch face in Huawei Watch 3 series

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Huawei Watch 3 Face

Huawei Watch 3 will allows setting your own animated Watch face with a duration of 5 – 10 seconds. Have you ever thought about doing so but couldn’t identify how to?  No worries, in this article I’ll give to the details producer so you can set a video that inspires you most.

Apart from being fun, video watch faces can also be used to keep yourselves motivated all time. You can choose from different videos, adjust the video part accordingly to what you want to look at, and set it as the watch face on the Huawei Watch 3.

Below you can check the step by step by guide to set a video as a watch face.

  • Open the Huawei Health App on your smartphone
  • Now tap of Devices in (option available at the bottom bar)
  • Select the smartwatch- Huawei Watch 3
  • Afterward, click on the More option
  • Head to the “Mine” section, here you’ll see the video in the edits
  • From here you can choose one of your favorite videos and trim and edit it
  • Once the trimmed video is saved on your smartphone, it’ll successfully apply to your Huawei Watch 3 watchface

Huawei Watch 3 Face

In addtition, this latest watch also offers about 30 pre-installed faces that perfectly go with your daily style for various occasions. Adding to this, you can also find over 1000 designs on the Huawei Watch Face Store on the Health App to give a little renovation to your style.

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Hope you have learned the procedure, which is really easy. Be unique with this flagship Huawei smartwatch and keep all your favorite moments with you. Stay connected for more tips. 🙂

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Tips & Tricks

How to test your stress level with Huawei Watch 3 and Watch 3 Pro

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Huawei Watch 3 Pro

We are living in an uncertain and stressful time that that’s why we need constant monitoring of our stress levels and entire lifestyle. Stress is something we all encounter, whether it’s particular situations in our lives or just a hectic day at work.

But, it can leave an impact on our health and lives, which is why stress detection, guided breathing, and mindfulness are all becoming key features.

With the advancement of technology, now the big wearable manufacture brands like Huawei, Apple, Fitbit, and more offering stress monitoring features with them.

Tracking your stress level gives you a better understanding of the strain and stress you’re putting on your body that could impact future workout sessions.

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Here’s are the steps that you can follow on your Huawei smartwatch to test the stress level and view the stress data:

How to measure  your stress level:

Stress level on a one-off basis:

  • Open Huawei Health App
  • Tap on the Stress card
  • Tap on Stress Test to start
  • Follow the on-screen functions to calibrate your stress level

Stress level on a periodic basis:

  • Open Huawei Health App
  • Tap on the Health monitoring
  • Enable Automatic Stress Test
  • Follow the on-screen functions to calibrate your stress level

Note:

  • Wearable your watch correctly and keep it still to enable Huawei Watch 3 stress level feature.
  • The Watch will not test your stress level while you are doing a workout or moving your writs too frequently.
  • The accuracy of the stress test may be affected if the user has just taken caffeine, nicotine, alcohol, and other drugs.
  • It may also be affected when the user suffers from heart disease or asthma is exercising or wears the watch incorrectly.

How to use Huawei Watch 3 stress level feature

Using Huawei Watch:

  • Open the In-app list on your watch by pressing up-button
  • Tap on the Stress option
  • Touch it to view the graph indicating changes to your stress level and including
    the stress bar chart, your stress level, and your stress interval.

Using Huawei Health App:

  • Open Huawei Health App
  • Tap on the Stress card to view your latest stress level and your daily, weekly, monthly, and yearly stress curve and corresponding advice.
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