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Huawei really need to fix P30 Pro camera focus issue

Published

1 year ago

on

huawei P30 Pro camera issue

Huawei P30 Pro and its camera issue keep on getting wide as users have been tackling it for a long time now and the phone maker really needs to fix this. This is a severe issue and It is appearing on Huawei P30 Pro models damaging their capability to capture photographs.

Also, we are starting a campaign to take this issue to Huawei. Below you can check how to participate in the activity to achieve the goal.

What’s happening:

Once launched, the camera takes you to the wide mode by default and it fails to focus on the viewport. Therefore, everything on the frame is blurred. The fact is, the focus won’t trigger even if you try to do it manually.

Interestingly, a Huawei P30 Pro user demonstrated that the camera is working fine on ultra-wide and other camera modes, except the wide angle.

The wide-angle or the main camera is completely blocked by this hard-to-focus viewport. To be mentioned, the issue persists in all modes in wide-angle including video. The video also shows the issue and its core functionality that has been affected in the process.

OTA could resolve:

Even after a long time, Huawei has not responded regarding this very important and critical bug in P30 Pro. Since many users are facing the same problem, it could be a software bug, rather than a hardware issue. However, we don’t deny a possibility of either.

Sideway Fix:

Although, we don’t have an exact fix but there are some steps that might work out for your Huawei P30 Pro.

  1. Restore camera to default settings
  2. Clear camera app cache
  3. Clear the cache partition
  4. Boot safe mode to test the camera
  5. Factory reset
  6. Reverse back to a past EMUI version

Huawei P30 Pro camera specs:

Huawei P30 Pro features a quad camera system including 40 MP (Wide Angle Lens, f/1.6 aperture, OIS), 20 MP (Ultra Wide Angle Lens, f/2.2 aperture), 8 MP (Telephoto, f/3.4 aperture, OIS), and Huawei Time-of-Flight (TOF) Camera supports autofocus (phase focus, contrast focus) supports AIS (Huawei AI Image Stabilization).

What do we need to do?

We urge all of the Huawei P30 Pro users to take a screenshot of the camera app issue and share it on Twitter by tagging @huaweimobile with a little description of the issue and #HuaweiP30CameraIssue.

huawei P30 Pro camera issue

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Amy is our firmware and software specialist, she keeps her eagle eyes open for new software rollouts, beta programs, and other software related activities as well as new smartphone launch.

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