The company has come up with this new decision to respond to the love that the company has received for P30 Pro devices from the Indian consumers and the company has also decided to expand these services for Mate 20 Pro as well.
“India is a very important market for Huawei and such services are the perfect embodiment of our commitment to providing only the very best experience to the Indian market. We would like to further enhance the overall experience of our premium products with exclusive offers like this” said Tornado Pan, Brand manager of Huawei India’s consumer business group.
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“Customer delight and satisfaction form the core of our very DNA, be it in terms of product innovation of service delivery. The VIP service is yet another step in our part to provide the best-in-class service to our esteemed customers across India.” Any model of the Huawei P30 Pro is eligible for VIP service within the phone’s factory warranty period.
To avail the VIP service online, customers can access the dedicated IVR/ toll-free number which is attended by expert professionals at the Contact Center. Customers can also book an appointment through the Hi Care App or via the Huawei website.